All the West End Shows from Abbey Box OfficeThe Society of Ticket Agents & Retailers, Ticket Agents Association Abbey Box Office Tel: 020 7798 9200

Privacy Policy

Abbey Box Office is committed to ensuring the privacy and protection of all your personal information collected in pursuance of our businesses. We are further committed to ensuring that our website is secure in their collection and use of your personal information.

We adhere to the legal obligations required under the Data Protection Act 1998 and are notified on the public register of data controllers maintained by the Information Commissioner.

What personal information do we collect, how we collect it and why we collect it?

We collect your personal details such as name, address, e-mail, telephone number and delivery information by way of online order forms, online registration forms, and other requests for further information and use it for processing orders, entering you into competitions or promotions and sending you information from time to time.

The information requested from you at the checkout is considered the minimum required to process your order efficiently. We do not collect or retain your personal data unless it is strictly necessary for the above purposes and we do not keep it for longer than is necessary to achieve these purposes.

Is your personal information shared with third parties?

Your personal information will not be transferred to third party companies, without your consent, except as required by law.

You should be aware that if our website contains links to other websites then these sites may have different privacy and security policies and we do not have any control over and take no responsibility for information submitted to such sites.

Cookies

We use “cookies” on our website in order to store and collect information regarding your usage of the website. Cookies are small pieces of information stored by the browser on your computer’s hard drive which send information stored on them back to our webserver when you access our website. These cookies do not contain any personally identifying information, but they do enable us to put in place personal settings and load your personal preferences.

Personal Profile

Where we give you an option as to whether or not you want to opt in to receiving information from us then all these preferences are stored in the "my account" section of the website. You may go into your account and change your preferences at any time.

Access to personal information

If you wish to know what personal information we hold about you then you can request, at any time, access to all personal information held by us which relates to you. You should write to us enclosing proof of identity such as a copy of your passport or driving licence, requesting access to your personal information. You may have to pay a small administrative fee. You are entitled to be told by us within 40 days of a valid written request, whether we or someone else on our behalf is processing your personal information; what personal information we hold on you; together with details of the purposes for the processing and details of any third party to whom your personal information has been disclosed.